nuffnang adv

lazada adv

Saturday, February 25, 2012

Marketing: Why customers stop doing business with you

  • 1%   Die
  • 3% move away
  • 5% seek alternatives or develop other business relationship
  • 9% begin doing business with the competition
  • 14% are dissatisfied with the product or services
  • 68% are upset with the treatment they have received

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