Hadis Qudsi: Ganjaran Buat Orang Soleh

Ganjaran Buat Orang Soleh

Daripada Abu Hurairah r.a bahawa Rasulullah s.a.w bersabda yang bermaksud," Allah berfirman: " Aku menyiapkan untuk hamba-hamba Ku yang soleh, sesuatu yang tidak pernah di.lihat oleh mata, didengari oleh telinga dan tidak terlintas di hati manusia" 

(riwayat Bukhari dan Muslim)

Besar sungguh ganjaran Allah swt  nantikan untuk hamba-hambanya yang soleh. Sampai tidak mampu untuk kita imaginasikan. Sesungguh janji Allah dan pesanan Rasulullah saw itu benar. 

Tugas kita adalah mencari jalan kerangka yang menentukan apakah ISO untuk menjadi hamba yang soleh. APakah tindakan 5S yang perlu dilakukan untuk mencapai standard Hamba Soleh.

Hamba Soleh adalah adalah hamba yang taat pada perintah Allah dan Rasul dengan taqwa yang tinggi dan penuh keikhlasan.

Nampak mudah dan senang disebut, nak kata susah sangat tidaklah jugak.. apa yang penting usaha dan tawakal kita mencari standard dan praktis untuk menjadi Hamba Soleh..

Marketing: Reason For Poor Service

• Uncaring employees
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• Poor employee training
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• Negative attitude of employees toward customers
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• Differences in perception between what businesses thinks customers want and what customers actually want.
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• Differences in perception between the product or service businesses think they provide and what customers think they receive.
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• differences inperception between the way businesses think customers want to be treated and the way customers really want to be treated, or actually treated.
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• no customer service philosophy within the company
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• poor handling and resolution of complaints
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• employees are not empowered to provide good service, take responsibilityu, and make decisions that will satisfy the customers.
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• poor treatment of employees as customers
•  

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Marketing: Why customers stop doing business with you

• 1%   Die

• 3% move away

• 5% seek alternatives or develop other business relationship

• 9% begin doing business with the competition

• 14% are dissatisfied with the product or services

• 68% are upset with the treatment they have received

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MARKETING MASTERY

Mastery Marketing

Hari ini ingin berkongsi berkaitan dengan pemasaran atau Marketing.

Sebagai panduan kita tengok langkah atau step di sini,

• Know your customer

-what motivates that person to buy your product? How old is the average person buying from you? The more you know about your market, the more you are able to target your message effectively

• Use the knowledge of your market

-to create the message taht hits them in the core. dont assume that your prospect will already know the benefit or about your product. you have to spell it out for them.

• Time your message appropriately

-think abot certain times of the year that your product or services can be advertise or promote aggressively. For example school holiday or festive day can be exploited to target your potential market.

• Research your competitor

-study your competitor, what the do, how they promote the same thing like your product, to know them better, collect their brochure and find their unique selling points.

• have the right offer

-expert says, only 20% of your result are based on your creativity, 40% is dependant on offer, and the last 40% is dependant on your list.

source: NST wed-feb-8-2012

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